DSers synchronization system is completely automatic. But it may sometimes be too slow for you as we synchronize at fixed hours.
If you need to quickly synchronize the orders status from Shopify because of an urgent order, here's how you can do it.
Synchronize Orders from Shopify
To do this is very simple
Go to Settings on DSers at the bottom left corner
Select the Other section
At the bottom, you will find the Sync Shopify orders feature
You just need to select your store in the drop-down menu and a date range (Note that you can only sync 30 days at time maximum)
An orange circle will appear on the top right corner of DSers between your store drop-down selection menu and the name of your DSers account to notify you that the synchronization is in process
Once the orange circle is gone, all your orders status on Shopify from the date range you selected will be synchronized to DSers!
Don't hesitate to contact us if you have any questions!